Middlegate Europe Policies and Terms

Privacy Policy

We’re committed to working with our customers and partners to prepare for the General Data Protection Regulation (GDPR) and the protection of your data. GDPR is the most comprehensive EU data privacy law in decades, and went into effect on May 25, 2018.

This Privacy Policy explains our data processing practices and the ways in which your personal data is used. If you have any requests concerning your personal information or any queries with regard to our processing please contact us using the contact details on this website.

Use of information

We will use your information to provide and personalise our service. Where we collect personal data, we store this securely in both hard copy and electronic copy. This data may be used to compile reports and statistics that comply with contractual requirements and for general administration purposes (eg correspondence by letter). We ensure that the provisions and obligations imposed by the Data Protection Act 1998 and the Data Protection Principles together with any subsequent re-enactment or amendment thereof in storing and processing personal data, are complied with at all times. We may use your information to send you news about our products or services which we think may be of interest to you. We may contact you by post, email, telephone or fax for these purposes. We will never pass your personal data to anyone else, except for any successors in title to our business and suppliers that process data on our behalf.

Other Websites

Our web site contains links to other web sites which are outside our control and are not covered by this Privacy Policy. If you access other sites using the links provided, the operators of these sites may collect information from you which will be used by them in accordance with their privacy policy, which may differ from ours.



What is a cookie?

Cookies are small, text files of data that are stored on your computer or handheld device. Most websites you visit will use cookies in order to improve your user experience by enabling that website to ‘remember’ you, either for the duration of your visit (using a ‘session cookie’) or for repeat visits (using a ‘persistent cookie’). Cookies do lots of different jobs, like letting you navigate between pages efficiently, storing your preferences, and generally improving your experience of a website. Cookies make the interaction between you and the website faster and easier. If a website doesn’t use cookies, it will think you are a new visitor every time you move to a new page on the site – for example, when you enter your login details and move to another page it won’t recognise you and it won’t be able to keep you logged in.

What is in a cookie?

Each cookie is unique to your web browser. It will contain some anonymous information such as a unique identifier and the site name and some digits and numbers. It allows a website to remember things like your preferences or what’s in your shopping basket.

What to do if you don’t want cookies to be set

Some people find the idea of a website storing information on their computer or mobile device a bit intrusive. Although this is generally quite harmless you may not, for example, want to see advertising that has been targeted to your interests. If you prefer, it is possible to block some or all cookies, or even to delete cookies that have already been set; but you need to be aware that you might lose some functions of the website. You can block cookies by going into your browsers control panel/preferences.


Website Terms & Conditions

Use of Site

We authorise you to view and download the materials at this Web site (“Site”) only for your personal, non-commercial use, provided that you retain all copyright and other proprietary notices contained in the original materials on any copies of the materials. For purposes of these Terms, any use of these materials on any other Web site or networked computer environment for any purpose is prohibited. The materials at this Site are copyrighted and any unauthorized use of any materials at this Site may violate copyright, trademark, and other laws. You may print and download portions of material from the different areas of the Site solely for your own non-commercial use.

Modification of Terms

We may modify these Terms at any time, and such modifications shall be effective immediately upon posting of the modified Terms. You agree to review these Terms periodically to be aware of such modifications and your continued access or use of the Site shall be deemed your conclusive acceptance of the modified terms.

Trademarks or Copyright

Trademarks used or displayed at this Site are trademarks of this site or its affiliates or third party owners. Nothing contained on this Site is to be construed as granting, by implication or otherwise, any license or right of use of any such trademark without our prior written permission or such third party owner.


Transport Terms & Conditions

General conditions

  • Full load : 2 hrs free loading & 2 hrs free unloading
  • Transport by tautliner (excl. tail lift delivery)
  • Groupage : in rule no time free of charge for loading & unloading
  • FOT loading place & FOT unloading place


  • Waiting cost : 25€(£25) per started half hour
  • 2days free on quay; £45 per extra day. + +Trailer rent £85/day 
  • 1 loading place & 1 unloading place


  • ‘Low Sulphur Surcharge’ included


  • 1 loading meter = 1,750 kgs tax weight


  • No pallet exchange


  • 1 m³ = 333 kgs tax weight


  • Payment term: 30 days invoice date


  • Extra insurance on request
  • All orders excl. 20€ Brexit admin fee and excl. 5€order building (unless you have an EDI link or you use our Order Template to send in the order) 
  • We reserve the right to review rates following brexit 


Use of Analytical Data

Google Analytics

We make use of web analytics to determine a number of factors such as number of visits, what type of device you use to visit our site (mobile, tablet, desktop), as well as location data. None of this data is personalised and is not stored by us. We use the data in order to understand our audience a little better, and to make improvements to the site every now and again. Most modern web sites use this sort of data in order to improve their sites performance and to target you with adverts. We do not use adverts on this site, so have limited the data usage only to those items that help us deliver the right and most appropriate content and better understand our visitors behaviour.

For more information on the analysis tools we use, please visit the Google Analytics features page .

If you wish to opt out of Google Analytics (for all web sites) you will need to install the Google Analytics Opt-out Browser Add-on  for your specific browser.


Equal Opportunities Policy

As an equal opportunities employer, we are strongly committed to promoting equal opportunities for everyone, regardless of their race, colour, nationality, sexual orientation, or national or ethnic origin.